Common Questions

FAQ

  • Is COYO dairy free?
    • Absolutely yes. Our coconut yoghurt and ice cream alternatives are produced in a coconut only facility on the Sunshine Coast of Australia making them 100% dairy free and vegan.  We also have the Kosher (KA) certification which guarantees dairy free.
  • Is COYO good for me?
    • Yes it is! Made with nature’s superfood, the coconut; our products are rich in vitamins, minerals and antioxidants, and are also a great source of medium-chain fatty acids which are easily digested, absorbed and put to use nourishing the body! Our yoghurt is also full of probiotics which help to restore the beneficial bacteria in the gut and aid digestion.
  • Does COYO use any artificial colours, flavours or preservatives?
    • No, we don’t use any of these ingredients in our yoghurt or ice creams.
  • Do you have sugar in your yoghurt?
    • We don’t use any refined sugars in any of our products.
  • Is COYO gluten free?
    • Yes our yoghurt and ice creams are both gluten free.
  • Where can I buy COYO from?
    • To find a stockist near you, click on the “Locator” section of this website then enter your details. A list of our nearest stockists will come up. Alternatively you can call us on (07) 5472 8529 between 8am and 4pm Monday to Friday or e-mail sales@coyo.com.au
  • How long will a tub of yoghurt last once I’ve opened it?
    • This is going to depend on how well you treat it. It should last for 3-4 days normally but if you use common sense and don’t expose it to high temperatures on the bench for too long, and don’t double dip, then you could get a few more days out of it.
  • Can I bake with COYO yoghurt?
    • Yes, there are many wonderful ways you can bake with COYO but just remember that all those wonderful probiotics will not survive heating above 40 degrees.
  • Can I freeze COYO yoghurt?
    • Yes, COYO can be frozen but it will not be the same creamy texture when you thaw it. It’s still good for smoothies though.
  • Is COYO Australian owned?
    • COYO is 100% Australian owned and made on the Sunshine Coast, Queensland
  • I am interested in stocking/selling COYO. Who can I speak to?
    • Our office can help you with these enquiries. Contact us on 07 5472 8529 between 8am and 4pm Monday to Friday or email sales@coyo.com.au
  • Why can COYO yoghurt sometimes make me feel ill?
    • It’s important to contact us if you ever feel sick and believe it could be caused by one of our products. This allows us to identify the batch, review the manufacturing documentation and check our retention samples to ensure there are no concerns with the product – this is an incredibly rare occurrence. COYO products, although full of healthy cultures with no refined sugars, is coconut based and therefore high in good fats. Due to the purity of this product, the recommended serving size is 100g (a serve) – and therefore when first consuming our yoghurt we would recommend not exceeding this amount, as your diet may not be used to this type of product and may react (feel sick). It could also be worth looking into this and making sure you don’t have a sensitivity to any ingredients in COYO. COYO also recommends if you have concerns about your health to always check with your medical practitioner.