Common Questions

FAQ

  • Is COYO dairy free?
    • Absolutely yes. Our coconut yoghurt and ice cream alternatives are produced in a coconut only facility on the Sunshine Coast of Australia making them 100% dairy free and vegan.  We also have the Kosher (KA) certification which guarantees dairy free.
  • Is COYO good for me?
    • Yes it is! Made with nature’s superfood, the coconut; our products are rich in vitamins, minerals and antioxidants, and are also a great source of medium-chain fatty acids which are easily digested, absorbed and put to use nourishing the body! Our yoghurt is also full of probiotics which help to restore the beneficial bacteria in the gut and aid digestion.
  • Does COYO use any artificial colours, flavours or preservatives?
    • No, we don’t use any of these ingredients in our yoghurt or ice creams.
  • Do you have sugar in your yoghurt?
    • We don’t use any refined sugars in any of our products.
  • Is COYO gluten free?
    • Yes our yoghurt and ice creams are both gluten free.
  • Where can I buy COYO from?
    • To find a stockist near you, click on the “Locator” section of this website then enter your details. A list of our nearest stockists will come up. Alternatively you can call us on (07) 5472 8529 between 8am and 4pm Monday to Friday or e-mail sales@coyo.com.au
  • How long will a tub of yoghurt last once I’ve opened it?
    • This is going to depend on how well you treat it. It should last for 3-4 days normally but if you use common sense and don’t expose it to high temperatures on the bench for too long, and don’t double dip, then you could get a few more days out of it.
  • Can I bake with COYO yoghurt?
    • Yes, there are many wonderful ways you can bake with COYO but just remember that all those wonderful probiotics will not survive heating above 40 degrees.
  • Can I freeze COYO yoghurt?
    • Yes, COYO can be frozen but it will not be the same creamy texture when you thaw it. It’s still good for smoothies though.
  • Is COYO Australian owned?
    • COYO is 100% Australian owned and made on the Sunshine Coast, Queensland
  • I am interested in stocking/selling COYO. Who can I speak to?
    • Our office can help you with these enquiries. Contact us on 07 5472 8529 between 8am and 4pm Monday to Friday or email sales@coyo.com.au
  • Why can COYO yoghurt sometimes make me feel ill?
    • It’s important to contact us if you ever feel sick and believe it could be caused by one of our products. This allows us to identify the batch, review the manufacturing documentation and check our retention samples to ensure there are no concerns with the product – this is an incredibly rare occurrence. COYO products, although full of healthy cultures with no refined sugars, is coconut based and therefore high in good fats. Due to the purity of this product, the recommended serving size is 100g (a serve) – and therefore when first consuming our yoghurt we would recommend not exceeding this amount, as your diet may not be used to this type of product and may react (feel sick). It could also be worth looking into this and making sure you don’t have a sensitivity to any ingredients in COYO. COYO also recommends if you have concerns about your health to always check with your medical practitioner.
  • Is COYO Coconut Milk Yoghurt probiotic?
    • Yes. As of 22nd May 2019 COYO is officially classified as a probiotic food and teaming with beneficial good bacteria, backed by clinical research
  • What are COYObiotics?
    • COYObiotics® are an exclusive set of bioactive plant powered probiotics & live vegan cultures, producing billions of active good bacteria of the right type and quantity. Specially formulated over a 2 year period, we singled out 6 COYO unique target species of bacterial strains to thrive on plant milk and deliver beneficial support to the gut. A couple of these strains are Bifidobacterium lactis & Lactobacillus acidophilus, and are backed by clinical research to prevent the growth of harmful bacteria, maintain a balanced gut microbiota and promote regulation and enhancement of the immune system.Read COYObiotics explained here.
  • What products in the COYO range have COYObiotics?
    • COYObiotics are now in every tub of our organic coconut milk yoghurt range and our kids coconut milk yoghurt pouch range!
  • Can you tell me what are the exact species of strains in COYObiotics?
    • Ahhh! Like any good chef we can’t reveal the secret of COYObiotics. What we can tell you is that anything that takes 2 years to develop must be pretty good right? And if you promise not to tell anyone, I can reveal two special species to you only… Bifidobacterium lactis & Lactobacillus acidophilus.
  • So how many CFU’s per serve can I expect to find in COYO yoghurts?
    • Well we can see you really know your probiotics. Great question!
      As you know your probiotics so well, you will pleased to know we have measured our colony forming units the correct way and taken the count at the end of shelf life, not at time of packing which is little bit sneaky. Our CFU count at end of shelf life for just two of our strains alone is over 1,000,000,000!
  • How much COYO organic coconut milk yoghurt do I need to eat to get the benefit of probiotics?
    • Every body is different and there is no one size fits all measure that we can give, but we can say that your gut microbiome is forever changing and you need to keep the beneficial microbes in balance by regularly consuming probiotic foods like COYO everyday. With a serving of probiotic COYO coconut milk yoghurt, you have scientific backing to know that over a billion beneficial bacteria will be able to make their way through your digestive system and make it alive into your gut so that you can receive their benefit.